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TECHNICAL SUPPORT
Our objective is to provide technical support of the highest quality
to our users. Our personnel can answer all your questions concerning
the use of your internet access.
Regardless of the operating system you are using, our personnel will
be able to answer all your questions concerning the use of your
internet access.
In this section, you can keep yourself appraised of the network's
status. This way, you will be able to quickly determine the nature
of a problem with your internet access account.
Some interruptions of the service are necessary for the maintenance
of the network. Thus we invite you regularly consult this section to
read the statements released to our users in order to prevent any
inconvenience.
In the Members section you will find a variety of online tools that
will allow you to make modifications to your account without having
to contact the technical support service.
We also invite you to consult our FAQ section where you will find
answer to all your questions in regards to the optimum use of your
internet connection.
If your questions remain unanswered, you can reach the technical
support service. Our business hours for technical support are from
9h00 am to 10h00pm Monday to Friday and from 9h00 am to 6h00 pm
Saturday and Sunday.
When you call, please have your username and password ready.
You can also use this form for support
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